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Accessing the IU Press FTP Server

FTP is a standard for transferring files across the Internet. To access IU Press's (IUP) FTP server, you will need to complete the following steps.

  1. Obtain the basic information you need to connect.
  2. Install compatible FTP software on your workstation, or verify previous installation.
  3. Follow the brief step-by-step instructions.
  4. Review the frequently asked questions if you are unable to connect successfully.

1. Basic Information

You will need the following information to connect. If you do not understand a term below, do not be concerend. The step-by-step instructions for the FTP software we have tested will walk you through connecting.

  • Server address: ftp.iupress.org
  • Port: 2025
  • Connection type: FTPNote: Trying to use an SFTP connection will not work
  • Username: Will be provided
  • Password: Will be provided
  • Authentication method: explicit SSL

2. Compatible FTP Software

You can connect to IUP's FTP server with any FTP software that supports secure connections using an option called "SSL." SSL is sometimes referred to as "FTP/S", "FTP-SSL (Explicit Auth TLS)" or "FTP with explicit TLS/SSL." SSL is the same technology that protects information entered in a web browser. In this case, SSL helps secure our FTP server.

Indiana University has used the FTP software applications in this section and all are freely available. If you choose to use a different FTP application, use the basic information above along with the user guide for the software you want to use. You may already have an FTP application installed. If you don't, and if you are unfamiliar with installing software or not permitted to do so, seek assistance from whomever provides computer support for you. IUP cannot assist with installation.

Click one of the following links, as appropriate to your operating system.

Note that Internet Explorer in Windows and the Finder in Mac OS X cannot be used to connect to IUP's FTP server.


3. Step-by-Step Instructions

This section provides simplified instructions for each FTP software application mentioned in section 2. If you choose to use any other FTP application, please refer to the user guide for that software.

Cyberduck

The following steps allow you to connect to IUP's FTP server for the first time and bookmark that FTP connection for subsequent visits.

  1. Launch Cyberduck.
  2. Under the "File" pull down menu, select "Open Connection."
  3. In the window that appears, click the down arrow in the "FTP (File Transfer Protocol)" panel at the top of the window. Highlight and click "FTP-SSL (Explicit AUTH TLS)."
  4. In the "Server Address:" input box, enter ftp.iupress.org with no leading or trailing spaces.
  5. Press the TAB key to move to the "Port:" input box, where the default value is displayed. Type "2025" to replace the default port.
  6. Press the TAB key again to move to the "Username:" input box and enter the username provided to you.
  7. Press the TAB key again to move to the "Password:" input box and enter your IU password or the password provided to you.
  8. Click the "Connect" button

This is what the screen should look like when you have entered your information correctly.

If you entered the information correctly, you will see a listing of folders on IUP's FTP server. For your convenience, it is recommended that you use the Bookmark feature in Cyberduck now to simplify connecting in the future.

  1. While viewing the list of folders for each journal, go to the "Bookmark" menu at the top of the screen and select "New Bookmark..."
  2. All the information you entered above is filled in. Simply close the window displaying the information to save this bookmark.

The next time you open Cyberduck to access this FTP server, you can select "ftp.iupress.org" from the Bookmarks menu.


WinSCP

The following steps allow you to connect to IUP's server for the first time and bookmark that FTP connection for subsequent visits. These steps assume that WinSCP was installed using the standard configuration.

  1. Launch WinSCP.
  2. In the "Host name:" input box, enter ftp.iupress.org with no leading or trailing spaces.
  3. Change the number in the "Port:" input box by deleting "21" and typing 2025.
  4. Place your cursor in the "Username:" input box and enter the your IU username or the username provided to you.
  5. Place your cursor in the "Password:" input box and enter your IU password or password provided to you.
  6. In the "Protocol:" box, the "File Protocol:" should already say "FTP." If necessary, use the pull down menu to change the selection to "FTP."
  7. In the pull down menu to the right of "File protocol:", select "SSL Explicit encryption." This option will not be available if you did not select FTP for the protocol.
  8. Click the "Login" button.
  9. The first time you connect, a window will appear displaying information about the security for this FTP server. Simply click the "Yes" button to add this certificate and proceed.

This is what the screen should look like when you have entered your information correctly.

Note: Your firewall software may display a message similar to "Do you want to create an exception?" after you press the "Login" button. You do need to create an exception by pressing the appropriate button to do so. If you do not have access to allow that exception, contact your local support provider for assistance.

If you entered the information correctly, you will see a listing of folders on IUP's FTP server. For your convenience, it is recommended that you use the Save Session feature in WinSCP now to simplify reconnecting in the future:

  1. After you have logged in, go to the "Session" menu at the top of the window and select "Save Session..."
  2. Click the "OK" button.

The next time you open WinSCP to access this FTP server, you can select "ftp.iupress.org" from the Saved Sessions link at the left side of the WinSCP window.


Filezilla

The following steps will allow you to connect to IUP's FTP server for the first time and bookmark that FTP connection for subsequent visits.

  1. Launch Filezilla.
  2. From the "File" menu select "Site Manager."
  3. Click the "New Site" button.
  4. In the "Host:" input box, enter ftp.iupress.org with no leading or trailing spaces.
  5. Place your cursor in the "Port:" input box and enter 2025.
  6. For the "Server Type:", select the last option, "FTPES - FTP over explicit TLS/SSL."
  7. Change the "Logon Type:" to "Normal."
  8. Place your cursor in the "User:" input box and enter your IU username or the usernamne provided to you.
  9. Place your cursor in the "Password:" input box and enter your IU password or the password provided to you.
  10. Click the "Connect" button
  11. The first time you connect, a window will appear displaying information about the security for this FTP server. Simply check the box at the bottom next to "Always trust this certificate in future sessions" and click the "OK" button.

This is what the screen should look like when you have entered your information correctly.

Note: Your firewall software may display a message similar to "Do you want to create an exception?" after you press the "Login" button. You do need to create an exception by pressing the appropriate button to do so. If you do not have access to allow that exception, contact your local support provider for assistance.

If you entered the information correctly, you will see a listing of folders on IUP's FTP server. For your convenience, it is recommended that you use the Bookmark feature in Filezilla now to simplify connecting in the future.

  1. After you log in by pressing the "Connect" button, go to the "Bookmark" menu at the top of the window and select "Add Bookmark..."
  2. A window will appear allowing you to customize this bookmark. In the "Name:" input box enter a meaningful name, such as ftp.iupress.org.
  3. Any other changes are for your convenience.
  4. Click the "OK" button

The next time you open Filezilla to access this FTP server, you can select "ftp.iupress.org" from the Bookmarks menu.


4. Frequently Asked Questions

If you encounter difficulty while following the preceding instructions, please review this list of common problems and solutions.


Can I use Windows Explorer in Windows or the Finder in Mac OS X to connect to the FTP server?

No. You need to use compatible FTP software.


I received an error message similar to "No response from host," "Host is not communicating," "Connection failed" or "Network Error: Connection Timed Out."

These errors will occur for any of the following reasons:

  • You did not enter the correct "port" while trying to connect. Please check to make sure you entered port number 2025 (second digit being a zero, not an eight) with no space before or after the number.
  • You did not specify FTP as the "protocol" or "connection type," but instead specified SFTP, which is not supported. Please specify FTP instead.
  • You did not enter the correct server or "host" address. Please check to make sure you enter ftp.iupress.org in lowercase.
  • Security software is preventing you from sending or receiving data with an FTP server. Consult whoever administers your workstation for assistance.

I received an error similar to "Login failed."

This error will occur if the username or password is not correct.

  • If you are affiliated with Indiana University you need to use your University username and password to log in to this FTP server. We will not provide you with a password to use because you are to use your University computing account username and password. If there are too many failed login attempts in a two-hour period of time your University account will become locked for a few minutes. If you are unsure of whether you know your University password, go to the Account Management Service site and attempt to log in to manage your account. Inability to log in there confirms that you are entering an incorrect password and you should have it reset.
  • If you are not affiliated with Indiana University and you do not have an Indiana University or IUPUI computing account then IUP will have provided you with a username and password for use only with this FTP server. Double-check to make sure you are entering the information provided to you.
  • The password is case sensitive, so be sure you do not have your CAPS LOCK turned on while you are entering your password.

I received an error similar to "Login failed: Policy requires SSL."

IUP's FTP server requires that you use SSL when you connect. Please reread the FTP software requirements and the step-by-step instructions for several popular FTP applications, paying particular attention to the portion discussing use of SSL to connect to IUP's FTP server.


Using Cyberduck, when I try to drag and drop a sub folder into an enclosing parent folder on the FTP site, the sub folder "bounces back" to its original location rather than being uploaded to the parent folder. Are there alternative methods of placing sub folders inside parent folders on the FTP site?

On the FTP site, highlight the folder into which you wish to upload the sub folder. In the File menu, select "Upload." In the window that appears, find the sub folder that you wish to upload into the parent folder, highlight it, and click "Upload" in the lower-right corner of the window. A small window called "Transfers" will appear showing the progress of the upload. When the upload is finished, you will see "Upload complete" in this window. The sub folder should now be in the parent folder.

A second method is to double click the parent folder. When the folder opens, drag and drop the sub folder onto the window. Wait a few seconds and the "Transfers" window will appear showing the progress of the upload. When it is complete, you will see "Upload complete" in the "Transfers" window.


Using WinSCP, after I attempt to log in I receive the error message "Could not retrieve directory listing. Server cannot accept argument."

This issue is resolved by changing a setting. Newer versions of WinSCP have this setting included but older versions that were upgraded continue to default to a less compatible setting.

To make the change, complete the following steps:

  • Open WinSCP
  • On the Session tab, enter the connection information.
  • In the lower left, click the checkbox next to Advanced Options.
  • Click on the Connection tab which is now visible.
  • Click in the checkbox under the heading Passive Mode. If you are unable to do this, you need to go back to the Session tab and select FTP as the protocol when you enter the connection information.
  • Click the Login button and verify that you connect without receiving an error message.
  • From the Sessions menu, select Save Session.... If a message appears indicating a session with that name already exists, click the Yes button to update the saved session with the new corrected setting.
  • Click the Ok button.
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