Orders & Returns

Ingram Publisher Services (IPS) handles Indiana University Press's US and Canadian book distribution. More information is available here.


The items ordered may ship from separate warehouses and not arrive in the same package/shipment. Shipping time will vary depending on the location of the warehouse and by the shipping service requested. Below are estimated shipping times


  • US Shipping Ground Service - allow 7 to 14 business days for delivery
  • US Shipping 2 Day Air - allow 4 to 7 business days for delivery
  • US Shipping Overnight - allow 3 to 5 business days for delivery

Online Orders

For questions about online orders, please contact iuporder@indiana.edu or call one of the following numbers:

(800) 842-6796 (Toll-Free)

(812) 855-8817

Tax Exempt Customers

If you are an Indiana tax exempt customer, please contact Indiana University Press directly at 800-842-6796 or 812-855-8817

Retailer/Wholesaler Book Return Policy

Eligible IPS distributed titles may be returned to Ingram’s Chambersburg facility where they will be sorted and credited accordingly. Credit will be issued for IPS products received in “shop worn” or better condition and that were purchased as a returnable product. Books will be fully returnable for 180 days after out-of-print notification. Books and products purchased from IPS may be returned—in the same box—with overstock returns originally purchased from Ingram Book Company (wholesale).

Send returns to:

Ingram Publisher Services
1210 Ingram Drive
Chambersburg, PA 17202