e-Service Journal

Electronic services provide the fundamental interface for society's increasing interaction with web-based economic, political, and educational institutions and are at the forefront of the delivery and collection of information that impacts diverse facets of society. e-Service Journal is an important forum for innovative research on the design, delivery, and impact of electronic services via a variety of computing applications and communications technologies. It offers both private and public sector perspectives and explores new approaches in e-business and e-government.

Journal Details

  • Frequency: triannually
  • ISSN: 1528-8226
  • eISSN: 1528-8234
  • Keywords: Electronic Services
  • First Issue: Volume 1, number 1 (2001)

Additional Information

Editorial Details

Editorial Office Contact Information
Indiana University
Kelley School of Business
Godfrey Graduate and Executive Education Center, Room 2000S
1275 E. Tenth Street
Bloomington, IN 47405
Email: venkat@indiana.edu
Phone: 812-855-2641

Editor-in-Chief
  • Dr. Ramesh Venkataraman
Co-Editor
  • Dr. Akshay Bhagwatwar
Managing Editor
  • Chad Christensen
Executive Editor
  • Laku Chidambaram
Senior Editors
  • Ellen Christiaanse
  • Maung Sein
  • Bernard Tan
  • Ramesh Venkataraman
Associate Editors
  • Annil Aggarwal
  • Philip E. Agre
  • Andrea Back
  • Kelly Burke
  • Nik Dalal
  • Sid Davis
  • Amitave Dutta
  • Mike Ewing
  • Jane Fountain
  • Jaglish Gangolly
  • Jon Gant
  • Monica Garfield
  • Āke Grönlund
  • Timothy R. Hill
  • Dianne Jordan
  • Stefan Klein
  • Yogesh Malhotra
  • Gloria Mark
  • John Mooney
  • Loren Olfman
  • Aspy Palia
  • William C. Perkins
  • Cara Okleshen Peters
  • Nicolau Reinhard
  • Jennifer Rowley
  • Carsten Sørensen
  • Thomas Stafford
  • Lai Lai Tung
  • Virpi Tuunainen
  • Chelly Vician
  • K.K. Wei
Assistant Editor
  • Terrance Schoonover
Distinguished Board of Advisors
  • A. James Barnes
  • Izak Benbasat
  • Robert P. Bostrom
  • Mike Dunn
  • John Fernandez
  • Sid Huff
  • Sirkka Jarvenpaa
  • Kenneth L. Kraemer
  • William F. Miller
  • James L. Perry
  • Henk Sol
  • Detmar W. Straub
  • M.A. Venkataramanan
  • Michael Vitale
  • Richard T. Watson
  • Robert W. Zmud
Associate Editors
  • Anil Aggarwal
  • Philip E. Agre
  • Andrea Back
  • Kelly Burke
  • Nik Dalal
  • Sid Davis
  • Amitava Dutta
  • Mike Ewing
  • Jane Fountain
  • Jagdish Gangolly
  • Jon Gant
  • Monica Garfield
  • Åke Grönlund
  • Timothy R. Hill
  • Dianne Jordan
  • Stefan Klein
  • Satish Krishnan
  • Yogesh Malhotra
  • Gloria Mark
  • John Mooney
  • Lorne Olfman
  • Aspy Palia
  • William C. Perkins
  • Cara Okleshen Peters
  • Nicolau Reinhard
  • Jennifer Rowley
  • Carsten Sørensen
  • Lai Lai Tung
  • Virpi Kristiina Tuunainen
  • Chelley Vician
  • K.K. Wei

Submission Info

e-Service Journal publishes regular research articles and shorter articles including reviews, outlooks, and responses. Papers submitted for publication must be original, previously unpublished, and not under consideration for publication elsewhere. Papers presented at conferences can, with appropriate changes, be considered for publication. All submissions will undergo a review process.

From time to time, e-Service Journal publishes special issues focused on themes related to e-business and e-government. Researchers who are interested in guest editing such a special issue may submit a one page proposal (outlining the theme, the topics to be covered, and names of potential contributors) along with short biographies of the proposed guest editor(s).

All papers and proposals should be sent as e-mail attachments (in MS Word or similar format) to venkat@indiana.edu and abhagwatwar@niu.edu.

To learn more about submission guidelines, click here.

Abstract & Index

  • Business Periodicals Index
  • EBSCO Business Source Premier
  • EBSCO Current Abstracts
  • EBSCO Current Citations Express
  • ProQuest ABI/Inform Global
  • Wilson Omnifile