e-Service Journal

Electronic services, through information systems (IS) and information technologies (IT), are transforming businesses, economies, and societies. Modern electronic services consist of wide-ranging digital information infrastructures or services that leverage the Internet or the Web (e.g., e-commerce, e-business, fintech, e-health, e-government, and many more). e-Service Journal is a refereed international journal, that serves as an important forum for pioneering research on the foundations, design, development, delivery, management, evaluation, and impact of electronic services in any form or application. The journal publishes innovative research on all aspects of electronic services from analytical, behavioral, and technological perspectives.

Journal Details

  • Frequency: triannually
  • ISSN: 1528-8226
  • eISSN: 1528-8234
  • Keywords: Information Systems, Technology, Informatics, Digital Platforms, Electronic Services, System Design, System Development, User Behavior, Data Analytics
  • First Issue: Volume 1, number 1 (2001)

Additional Information

Editorial Details

Editorial Office Contact Information
University of Massachusetts Lowell
Manning School of Business
1 University Avenue
Pulichino Tong Business Center 436
Lowell, MA 01854
Email: esj@uml.edu
Phone: 978-934-5524

Editor-in-Chief
  • Amit Deokar, University of Massachusetts Lowell
Managing Editor
  • Marissa McGee
Executive Editor
  • Laku Chidambaram
Senior Editors
  • Ellen Christiaanse
  • Maung Sein
  • Bernard Tan
  • Ramesh Venkataraman
Associate Editors
  • Annil Aggarwal
  • Philip E. Agre
  • Andrea Back
  • Kelly Burke
  • Nik Dalal
  • Sid Davis
  • Amitave Dutta
  • Mike Ewing
  • Jane Fountain
  • Jaglish Gangolly
  • Jon Gant
  • Monica Garfield
  • Āke Grönlund
  • Timothy R. Hill
  • Dianne Jordan
  • Stefan Klein
  • Yogesh Malhotra
  • Gloria Mark
  • John Mooney
  • Loren Olfman
  • Aspy Palia
  • William C. Perkins
  • Cara Okleshen Peters
  • Nicolau Reinhard
  • Jennifer Rowley
  • Carsten Sørensen
  • Thomas Stafford
  • Lai Lai Tung
  • Virpi Tuunainen
  • Chelly Vician
  • K.K. Wei
Assistant Editor
  • Terrance Schoonover
Distinguished Board of Advisors
  • A. James Barnes
  • Izak Benbasat
  • Robert P. Bostrom
  • Mike Dunn
  • John Fernandez
  • Sid Huff
  • Sirkka Jarvenpaa
  • Kenneth L. Kraemer
  • William F. Miller
  • James L. Perry
  • Henk Sol
  • Detmar W. Straub
  • M.A. Venkataramanan
  • Michael Vitale
  • Richard T. Watson
  • Robert W. Zmud
Associate Editors
  • Anil Aggarwal
  • Philip E. Agre
  • Andrea Back
  • Kelly Burke
  • Nik Dalal
  • Sid Davis
  • Amitava Dutta
  • Mike Ewing
  • Jane Fountain
  • Jagdish Gangolly
  • Jon Gant
  • Monica Garfield
  • Åke Grönlund
  • Timothy R. Hill
  • Dianne Jordan
  • Stefan Klein
  • Satish Krishnan
  • Yogesh Malhotra
  • Gloria Mark
  • John Mooney
  • Lorne Olfman
  • Aspy Palia
  • William C. Perkins
  • Cara Okleshen Peters
  • Nicolau Reinhard
  • Jennifer Rowley
  • Carsten Sørensen
  • Lai Lai Tung
  • Virpi Kristiina Tuunainen
  • Chelley Vician
  • K.K. Wei

Submission Info

Authors may view the journal's style guide and submit manuscripts for consideration via the journal's online submissions portal: http://bit.ly/esj-submission. Submissions are considered through a double-blind peer-review process. Inquiries concerning manuscript submission should be directed to the editorial staff at esj@uml.edu.

Abstract & Index

  • Business Periodicals Index
  • EBSCO Business Source Premier
  • EBSCO Current Abstracts
  • EBSCO Current Citations Express
  • ProQuest ABI/Inform Global
  • Wilson Omnifile