e-Service Journal

Electronic services, through information systems (IS) and information technologies (IT), are transforming businesses, economies, and societies. Modern electronic services consist of wide-ranging digital information infrastructures or services that leverage the Internet or the Web (e.g., e-commerce, e-business, fintech, e-health, e-government, and many more). e-Service Journal is a refereed international journal, that serves as an important forum for pioneering research on the foundations, design, development, delivery, management, evaluation, and impact of electronic services in any form or application. The journal publishes innovative research on all aspects of electronic services from analytical, behavioral, and technological perspectives.

Journal Details

  • Frequency: triannually
  • ISSN: 1528-8226
  • eISSN: 1528-8234
  • Keywords: Information Systems, Technology, Informatics, Digital Platforms, Electronic Services, System Design, System Development, User Behavior, Data Analytics
  • First Issue: Volume 1, number 1 (2001)

Additional Information

Editorial Details

Editorial Office Contact Information
University of Massachusetts Lowell
Manning School of Business
1 University Avenue
Pulichino Tong Business Center 436
Lowell, MA 01854
Email: esj@uml.edu
Phone: 978-934-5524

Editor-in-Chief
  • Amit Deokar, University of Massachusetts Lowell
Senior Editor
  • Ramesh Venkataraman, Indiana University
Managing Editor
  • Marissa McGee, Indiana University
Editorial Board
  • Rachel Chung, College of William & Mary
  • Swanand Deodhar, Indian Institute of Management Ahmedabad
  • Hasan Kartal, University of Illinois at Springfield
  • Luvai Motiwalla, University of Massachusetts Lowell
  • Arunabha Mukhopadhyay, Indian Institute of Management Lucknow
  • Prasad Rudramuniyaiah, University of Central Missouri
  • Sagnika Sen, Pennsylvania State University

Submission Info

Authors may view the journal's style guide and submit manuscripts for consideration via the journal's online submissions portal: http://bit.ly/esj-submission. Submissions are considered through a double-blind peer-review process. Inquiries concerning manuscript submission should be directed to the editorial staff at esj@uml.edu.

Abstract & Index

  • De Gruyter Saur: IBZ - Internationale Bibliographie der Geistes- und Sozialwissenschaftlichen Zeitschriftenliteratur
  • De Gruyter Saur: Internationale Bibliographie der Rezensionen Geistes- und Sozialwissenschaftlicher Literatur
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